The Texas Real Estate Commission (TREC) has received three awards from the Association of Real Estate License Law Officials (ARELLO), which annually honors innovation and excellence among real estate regulators globally. The recognitions this year were given for a video series, the 2025-2026 Broker Responsibility Course, and an investigation into rental fraud.
TREC’s communications team was recognized for producing a video series marking the agency’s 75th anniversary. The project features videos that detail TREC’s history, key milestones, and its influence on real estate regulation in Texas. The videos were designed to be accessible and visually engaging, serving both as educational tools and as a commemoration of TREC’s legacy.
In addition to the video series, TREC was honored for its approach to developing the 2025–2026 Broker Responsibility Course. This required course for brokers and delegated supervisors addresses commonly misunderstood aspects of broker responsibility. New features include an activity where students design their own brokerage using fictional character profiles, updated design elements, improved accessibility features, relatable case studies, and practical tools intended to help students in their daily work. The course builds on standards set by previous continuing education offerings from TREC.
Jenna Hall, an investigator at TREC, was named ARELLO Investigator of the Year for her work on a complex rental fraud case involving multiple fraudulent lease applications and false documents that affected three property owners. Her investigation led to disciplinary actions including license revocation and felony indictments through collaboration with law enforcement agencies. Hall is the second consecutive TREC investigator to receive this award; former Chief Investigator Roy Minton was honored in 2024.
“These awards reflect the incredible dedication of our staff to education, outreach, and enforcement,” said TREC Executive Director Chelsea Buchholtz. “I am proud of these recognitions and the significant work behind them. Together, they highlight how TREC’s mission—protecting consumers of real estate services in Texas—is carried out every day.”
The projects involved contributions from various members across TREC including Government and Strategic Communications Director Summer Mandell; Communications Specialist Sierra Pizarro; Deputy Executive Director Vanessa Burgess; Curriculum Developer Jennifer Grube; General Counsel Abby Lee; Enforcement Director Michael Molloy; Education and Examinations Director Jennifer Wheeler; Commissioners; subject matter experts; as well as staff from the Texas Real Estate Research Center at Texas A&M University.
